BPCL

Aviation Services

QUALITY CONTROL

Our quality policy and objectives encompasses our quest to achieve excellence. ATF can be handled only by staff who are certified as QC officers. Therefore, it requires rigorous training and complete familiarization with Quality Control Manual. The Quality Control Manager, appointed by the Director General Civil Aviation approves QC officers to perform the operations. We strictly follow the quality control requirements laid down by the Directorate General of Civil Aviation (DGCA). We are currently represented at 29 airports and intend to increase our spread to more strategic airports.

Bharat Petroleum is a Member of Registered Supplier Programme of International Air Transport Association (IATA), the apex body of all major international airlines. It's our endeavour to update our Aviation Fueling Stations to the world class standards in the emerging scenario of intense competitions and to obtain technical advice, training, advisory services, market intelligence and other competencies to meet the challenges in the deregulated scenario.

QUALITY POLICY

To sustain the best in quality and service

QUALITY OBJECTIVES

  1. Achieve consistent Customer Delight through sustained high level of service.
  2. Maintain our image as a dependable supplier of quality Jet A-1 fuel in accordance with specification and guidelines laid down by the regulatory body.
  3. Accord highest priority to safety in Aircraft refueling and other Aviation operations.
  4. Update static and mobile facilities to be at par with the latest standards.
  5. Commitment to the shared values of Quality culture, Training and Development